Primarily responsible for day to day support of Ecommerce Platform Application.
Perform monitoring using available tools and media
Write Monitoring Tools in Unix, Python, SQL or Lambda, strictly adhering to the monitoring framework
Actively involved in Clients’ Onboarding activities and manage Clients’ relationship after they cut live to Production
Trouble shoot incidents, providing enough in-dept details which would assist developers to quickly zoom into codes to identify any bugs
Manage incidents following internal incident management process and procedures till they are resolved
Ensure incidents are logged and root cause analysis updated and concerned parties are advised
Involved in Problem Management
Ensure timely email responses and stake holders updates
Participate in depth QA/Testing of the application at the end of a Sprint
Able to grasp the permutation of inputs to develop Test Cases and Test Scenarios for exhaustive testing against new applications or new functionalities
Code Test Cases using Selenium, Cucumber, Scripts, Python and Postman
- 자격요건
Degree in Computer Science / Info Technology
Candidate with experience 5 years or more
Able to code in Java, Python and Unix/Bash is a must
Able to code in Selenium would be an advantage
Some knowledge in AWS platform/tools would be an advantage
Some knowledge on FX, Payment and E-Commerce business knowledge would be an advantage
Equipped with analytical and problem-solving skills
Able to learn new functionalities and new systems quickly and present testing permutations for Test Cases and Test Scenarios
Essential but not a must to have knowledge of FIX Protocol
Result driven and customer oriented
Team player, resourceful, independent and a good communicator
May require some shift work and weekend standby
Having a specialty in FX is an added advantage.
Good communication skills in English
Willing to spend significant amount of time understanding the business in parallel with IT knowledge
